EPIC Carts™ stands behind every golf cart we sell.
Starting in 2023 all-new EPIC Carts™ vehicles come standard with a three-year manufacturer’s limited warranty and a 2 year battery warranty. Please read our FAQ section for further details.
Complete your warranty registration by filling out the form below.
EPIC Carts™ Warranty
Need help on your warranty?
If you have any questions about your warranty or run into an issue with your EPIC Cart, find a dealer near you to receive assistance.
Contact Support
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ICON® EV (Manufacturer) warrants each EPIC Carts™ branded golf cart sold by EPIC Carts™, or any of its authorized dealers or distributors worldwide, to be free of defects for a determined period from the date of sale. Within the warranty time frame, subject to the issues listed below, EPIC Carts™ will repair or replace the golf cart and/or parts of the golf cart if the components in question are defective in materials or workmanship.
EPIC Carts™ believes in and values quality manufacturing. Should you ever experience a potential warranty issue with one of our products, please contact us using the contact form below. Fill out our contact form with a brief explanation of the issue you are having and we will quickly jump into action. We promise to do our best to resolve your warranty issue as quickly as possible, all while providing the best customer service in the industry.
Warranty FAQ
Need help on your warranty?
If you have any questions about your warranty or run into an issue with your EPIC Cart, find a dealer near you to receive assistance.
Contact Support
What is the duration of my EPIC Carts™ by ICON® warranty?
** 2022 & previous year models **
ICON® EV (Manufacturer) warrants each EPIC Carts™ branded golf cart sold by EPIC Carts™ or any of its authorized dealers or distributors—worldwide, to be free of defects for a period of 2 years from the date of sale.
** NEW for 2023 models **
ICON® EV (Manufacturer) warrants each EPIC Carts™ branded golf cart sold by EPIC Carts™ or any of its authorized dealers or distributors—worldwide, to be free of defects for a period of 3 years from the date of sale. Batteries are warranted for a period of 2 years from the date of sale.
Where can I get more information regarding my EPIC Carts™ by ICON® warranty?
You can find more information about your warranty by visiting epiccarts.com and you can also find a copy of your warranty in the provided owner’s manual that came with your cart.
Is my windshield covered under warranty?
Yes. Manufacturing defects of your windshield are covered. Windshield repair/replacement is not covered when damage is a result of breakage from road debris or a strike from an outside source, or if it has sustained damage due to misuse, abuse, or excessive wear & tear.
Are my batteries covered under warranty?
Yes. All batteries that come in your new EPIC Carts™ by ICON® will be covered for a period of two years. Exclusions for coverage would include the following:
- Lack of maintenance
- Undercharging the cart battery regularly
- Battery failure due to a third party outside electrical source or wiring issue
- Tampering with the charger or charger algorithms
Can I have another dealer work on my cart?
Yes. Any authorized EPIC Carts™ by ICON® dealer can perform warranty work on your cart, however, your original dealer is responsible for warranty work after the sale. If you decide to get warranty work done outside of the dealer who sold you your cart, the parts will be supplied to the non-selling dealer from the Manufacturer, however, the non-selling dealer may or may not charge labor. Work performed outside of an authorized EPIC Carts™ by ICON® dealer or EPIC Carts™ by ICON® Service Factory Center may void the Limited Warranty.
Will EPIC Carts™ by ICON® pay to have my cart delivered to the dealer for warranty repairs?
No. Any and all expenses incurred in transporting the vehicle to and from EPIC Carts™ by ICON® or an authorized dealer will be the sole responsibility of the cart owner unless otherwise noted by the service provider.
Will adding accessories to my cart void my warranty?
No. The addition of accessories is welcomed and encouraged. Added accessories will only interfere with warranty coverage when that accessory is directly related to the failed component. All accessories must only be installed by an authorized EPIC Carts™ by ICON® Dealer.
